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Business Intelligence Analyst

May 7, 2021

Buffalo / Syracuse, NY or Remote

A Business Intelligence Analyst will apply their skills to aid Hidden Level in growing our business through analytical and research based tasking, playing a pivotal role in the creation and implementation of company strategies, winning new business, and maintaining and developing customer relationships. The position will report to the VP of Strategy and Partnerships and will primarily support the Business Development staff.

As a Business Intelligence Analyst, you can expect to…

Analyze the market:
  • Conduct research to develop market insights, industry trends, research competitors, and target customer demographics
  • Provide analysis of collected research to support strategic business activities
  • Meet with key stakeholders, senior advisors, and executive leadership team regularly to support activities
  • Review new markets and potential business cases for different Hidden Level products and services
  • Provide recommendations for course of action based on interpreted research, knowledge of customer base, and company strategic initiatives
Support customer capture:
  • Contribute to the development and evolution of the Hidden Level business intelligence strategy, associated procedures, and tools
  • Identify and analyze business opportunities, such as published RFIs and RFPs, and their key requirements
  • Support proposal creation and reviews
  • Develop and review proposal and customer win strategies
  • Work on pricing strategies and competitive intelligence gathering
  • Potential for occasional travel to support activities such as customer meetings and conferences
Help in continuing to build a great organization:
  • Contribute to a positive, teamwork based work environment with both internal and external interactions
  • Help to create and make more efficient company processes and tools
  • Actively participate and present in Business Development and Strategy team meetings

A successful candidate will have…

  • Passion for new technologies and emerging markets
  • Bachelor’s degree in a technical or business discipline with a preference of 3-5 years experience
    • MBA not required but is a plus
  • Excellent written and oral communication skills, coupled with the ability to listen, question and understand stakeholder’s needs
  • Ability to work independently with attention to detail for all work products
  • Appetite for multi-tasking and taking on ad-hoc projects in startup environment
  • Confidence in working alongside engineering focused team members
  • Familiarity with common business tools such as CRM
  • Include salary requirements with application submission

Hidden Level Benefits

  • Flexible Work from Home or Hybrid arrangements
  • Unlimited PTO
  • 401(k) with employer contribution
  • Potential Stock Options Package
  • Health Care package including Dental, Medical, and Vision Insurance
  • Company paid Life Insurance
  • Company paid Short and Long Term Disability Insurance
  • Accepted file types: pdf, doc, docx, Max. file size: 50 MB.
    Accepted file types: PDF, DOC, DOCX

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