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Information Technology Manager

May 20, 2021

Syracuse, NY

The Information Technology Manager will maintain, manage, and analyze IT issues, policies, and procedures for our rapidly growing company.

Reporting to the CFO, this position requires a hands-on IT professional that will handle an array of projects such as: purchasing and setting up computers for Business Development, Accounting and Engineering personnel, support and implement secure networks, and manage various corporate software. The right applicant will be tasked with handling the day to day as needed while the company grows. This is a distinctive opportunity to work in a company unlike many you will find in CNY. You will work with all levels of the team to learn and grow in the company.

As the Information Technology Manager, you can expect to…

Develop, update, and enforce company IT policies and procedures:
  • Construct and implement plans (including disaster recovery) to ensure the company’s network continues to operate smoothly in the event of a problem
  • Develop and enforce internal controls to maximize protection of company Intellectual Property
  • Create, implement, and maintain internal information controls and guidelines
  • Recommend, deploy, and maintain corporate IT policies for Apple, Windows, and Linux (Ubuntu) clients
Coordinate, plan, and lead support network and technology related activities:
  • Work closely with other department Managers to assess the growth needs and maintenance of the company’s network
  • Efficiently procure and configure computers for new and existing employees
  • Develop new network strategies to help reduce downtime and decrease maintenance costs
  • Create rational strategies for protecting the company’s network
Handle employee IT issues and create responsive corrective actions:
  • Manage team members that are connected to corporate networks and systems both locally and remote
  • Manage and monitor all software accounts ensuring compliance with appropriate guidelines, standards and regulatory requirements as well as the requirements of internal stakeholders
Maintain a proactive approach to IT changes and employee communications:
  • Stay up to date with new network technology and reporting this information to the executive team
  • Help develop, implement and support short and long-term operational strategies and software
  • Collaborate with Engineering, DevOps, and other stakeholders on the security and best practices for cloud-based systems and their access controls
  • Help guide sensible IT decisions through working with management and teammates
  • Help create an environment of trust and productivity

A successful candidate will have…

  • Bachelor’s degree in Information Technology or applicable technology/engineering degree
  • 5-7+ years experience with evidence of IT leadership
  • Expert knowledge of IT best practices, policies and regulations
  • General understanding of programming, computer science and digital security
  • A clear understanding of client/server technology and network architecture
  • Good communication, including writing, speaking and active listening
  • Strong problem-solving, critical thinking and decision-making skills
  • Advanced leadership and conflict management skills
  • Customer service and interpersonal skills
  • Excellent attention to detail
  • Great project management skills, including organization, planning, time management and prioritization
  • Team focused individual with interest in positive results
  • Must live in Central New York area and include salary requirements with submission
  • Familiarity or experience with NIST standards
  • Experience with or the drive to learn…
    • Certification programs such as FedRAMP, SOC-2, and similar
    • US export regulations

Hidden Level Benefits

  • Ability to work from home
  • Unlimited PTO
  • 401(k) with employer contribution
  • Potential Stock Options Package
  • Health Care package including Dental, Medical, and Vision Insurance
  • Company paid Life Insurance
  • Company paid Short and Long Term Disability Insurance
  • Accepted file types: pdf, doc, docx, Max. file size: 50 MB.
    Accepted file types: PDF, DOC, DOCX

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